Store Policy
Please read this before you buy. By purchasing from DM Tweaks, you agree to these terms.
Last updated: September 26, 2026
The short version
- 1All sales are final. No refunds.
- 2Keeping your key safe is your responsibility.
- 3Lost your key or changed hardware? You'll need a new key, but you can ask us for a discount.
1. No refunds
Our tools, keys and guides are digital products delivered instantly, so all sales are final. We don't offer refunds once your purchase has been delivered. Services can't be refunded once work on your PC has started.
If you're unsure whether a product fits your PC, ask us in Discord before buying.
2. Your key is your responsibility
After you buy, save your key somewhere safe, like a password manager or a note you won't lose. Don't share it with anyone. We are not responsible for keys that are lost, deleted, shared or stolen.
3. Lost keys and hardware changes
Keys are tied to your PC. If you lose your key, or change your hardware, your old key won't work and you'll need to buy a new one.
4. Need a new key? Ask for a discount
If you're a past customer who needs a new key, open a ticket in our Discord with your original order details and ask for a discount. Discounts are given case by case and aren't guaranteed.
5. Contact us
Questions about your order or this policy? Reach us on Discord and we'll help.
Open a ticket on Discord